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Hospital Information

Terrebonne General Medical Center strives to provide a caring compassionate environment, recognizing the important role that visitation by family and friends play in our patient’s recovery. We must balance this with adhering to state guidelines and protecting the health of our patients, staff and community during this pandemic in order to prevent and minimize the risk of spreading COVID 19.

The following are visitation policies at this time:

  • General Inpatient Visitation- One visitor will be allowed for all admitted patients from 9:00 a.m. – 6:00 p.m. The visitor can be switched out throughout this time frame as long as only one visitor is with the patient at a time.
  • Emergency Department- One person is allowed with the patient in the Emergency Department. Should admission be required, they will follow the general inpatient visitation guidelines for the area of admission. For patients less than 17 years of age, both parents will be allowed with the patient.
  • Critical Care Services- One visitor will be allowed from 12:30 p.m. – 1:30 p.m. and again from 5:00 p.m. – 6:00 p.m. Visitors can switch out to a maximum of two visitors per time frame as long as only one visitor is in the room at a time.
  • Health and Rehabilitation Center- One person is allowed to visit Monday through Friday from 4:00 p.m.-6:00 p.m. Saturday visiting from 12:00 p.m.- 6:00 p.m. and Sunday visiting from 9:00 a.m. – 6:00 p.m. The visitor can be switched out during the time.
  • Out Patient Pavilion- One person is allowed with the patient from admission until discharged home from OPP. Should the patient require admission, the visitor may remain until after the procedure and then must follow the general inpatient visitation guidelines for the area of admission. Minor patients (<17) will be allowed to have both parents/legal guardians with them as outlined above.
  • Oncology/Infusion Center- One person will be allowed with the patient during their infusion appointment but must remain at with the patient at all times.
  • Maternity Unit - Spouse/Partner or one support person will be allowed to stay with the patient 24/7. The visitor can switch out during the normal visiting time frame but once general visiting hours are over, no further switching out can be done until the next day.
  • Pediatrics- Both parents can visit 24/7.
  • NICU- Mother is allowed to visit 24/7. The mother is allowed to come and go during the 24-hour period. Support person can visit during the time of 9AM – 6PM. If they leave during this time, they cannot return for the day. Support person may not change for the baby’s duration. Times in which visitors may not be at the bedside are shift change, MD rounds, NICU admit or emergencies.
  • Medical Clinics- One person is allowed with the patient during their clinic visit.
  • Skilled Nursing Unit- Will have visiting process in regards to hours and number of visitors as outlined in general visiting guidelines. A specific log will be maintained at the unit level as required by the state.

All Visitors:

  • Will be screened for fever and respiratory symptoms.
  • Must wear a face mask at all times while in our facility. Must wear the face masks while in patient room visiting in order to protect our patients.
  • Must be 17 years of age or older.
  • Must remain in the patient’s room and not gather in common areas such as waiting rooms.
  • May go to the cafeteria and coffee shop provided they wear their masks and practice social distancing.
  • Will be ask to leave if they exhibit symptoms of respiratory infection (fever, runny nose, cough, shortness of breath) or do not comply with our modified visitation practices.

We WILL NOT allow visitor for COVID positive patients. Staff should assure that updates on patient condition are given to appointed family member daily if the patient is unable to communicate the information or request that the staff and physician provide the updates.

OB COVID positive patients WILL BE allowed to have significant other with them at all times. However they cannot leave the room and BOTH patient and visitor MUST WEAR Mask.

We will continue to monitor COVID 19 closely and will adjust our visitor restrictions as necessary. We appreciate your help in keeping our patients and staff safe.

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