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Why do I have to pay my deductible and co-insurance at the time of registration?

The policy of this center, as with many healthcare facilities across the nation, is that patients pay their portion of co-insurance and any remaining deductible at the time of the procedure. This helps to keep the collection prices down, thus keeping the cost of doing business at a minimum.

Will I owe more after the procedure than what I paid at the time of registration?

Sometimes, patients owe more after the procedure because the physician performed more than was anticipated at the time of registration, and there were implants and supplies used that were unknown at the time of registration.

May my family accompany me?

Family may join patients up until the time of the procedure if space is available. Otherwise, your family will be asked to wait in the reception area. Please limit the number of family members who come with you, as seating is limited. The approximate time you will be at the surgery center is 2-3 hours.

How long will I be in the center after my procedure (recovery period)?

Recovery periods vary by person and procedure. The average recovery period is from 15 minutes to an hour.

What happens behind the scenes of my procedure?

There are many people behind the scenes who perform at an exemplary level, allowing your time at our center to be special. There are instrument technicians processing equipment, OR technicians pulling, preparing, and assisting in your case, and office staff that collect information. Before your procedure, your insurance benefits are verified by office staff. Your charts are reviewed by nurses, and anesthesia and OR technicians prepare your case. The entire Gulf Coast Surgery Center team works toward the same goal: to exceed your expectations.

Who should I call if I have questions before or after my surgery?

If you have questions about surgery or preparation, you should be directed to the Gulf Coast Surgery Center at (985) 872-1661. Questions related to your case or problems should be directed to the surgeon’s office afterward. In the case of an emergency, call the physician's office for the on-call physician or report directly to the emergency room. You are always welcome to contact the center for direction in a non-emergent situation.